FAQs

As the intelligent, inquisitive bundle that you are, you ask us barrels of questions. So we have tried to save you valuable ‘walkies time’ by answering some of them below. Please have a skim through…

If you’ve something you want to say or ask, drop us a line, we're always happy to hear from you.

The minimum order value is £200 nett, plus a delivery charge. Free delivery is given for orders of £300 nett and above.

We are based in Broseley, Shropshire in the United Kingdom.

View our full contact details here.

We do not deal directly with the general public. But we are able to point you in the direction of somebody who would be able to help you.

Our telephone number is +44 (0)1952 883408.

Our postcode is TF12 5AN.

For general enquiries please contact enquiries@rosewoodpet.com

Normal turnaround of orders is usually 3-5 working days. However, during busy periods, for example at Christmas and Easter, please allow a little more time for your order to be delivered.

Yes we are able to export to other countries. Details of this can be discussed upon request.

Please complete our 'Become a Stockist' form and one of our sales representatives will be in contact with you as soon as possible.

Please contact our sales office on +44 (0)1952 883408 and they will be able to help with your query.

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